Terms of Service

1. Agreement to these terms

By using this website, submitting a form, booking a call, or engaging me for services, you agree to these terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it, and “you” means that company. If you do not agree, do not use the site or my services.

Ascendant Intelligence Media LLC is a single-member Louisiana limited liability company. In these terms “I”, “me”, and “my” mean that company.

2. The services I provide

I provide local marketing services to businesses, delivered as a system referred to as R6. Depending on what we agree, that may include:

• Reputation. Automated review requests, Google Business Profile management, local search work, and business listing consistency.
• Readiness. Missed-call text back, AI voice answering, online booking, and automated follow-up by text and email.
• Resell. Reactivation, anniversary, referral, and repeat-purchase campaigns to your existing customer list.
• Remarketing. Retargeting setup, audience building, newsletters, and prospect follow-up sequences.
• Reach. Website build or rebuild, content for local search, and paid advertising management.
• Retention. A unified inbox, pipeline visibility, reporting, and ongoing tuning.

The specific services, scope, deliverables, and price for any engagement are set out in the proposal or order form we agree, which forms part of these terms. Where a proposal and these terms conflict, the proposal governs.

I may improve, change, or discontinue features. Where a change materially reduces what you have paid for, I will tell you in advance.

3. Eligibility

You must be at least 18 and able to enter a binding contract. You are responsible for the accuracy of the information you give me and for keeping any credentials you receive secure and confidential.

4. Your responsibilities

You agree to:

• give me accurate and complete information, and keep it up to date;
• use my services lawfully, and not for anything deceptive, harassing, or prohibited;
• comply with all laws that apply to your business and to the communications I help you send;
• obtain and maintain any consents, licences, or permissions your own business needs; and
• respond to leads and appointments the system delivers, since no amount of marketing works if nobody answers.

5. Fees, billing, term, and cancellation

Fees

Fees are those set out in your proposal or order form. Monthly service fees are billed monthly in advance. A one-time setup fee covers the initial build, and unless your proposal says otherwise it is billed in three equal instalments alongside your first three monthly payments.

Payment method

A valid payment method is kept on file and is charged automatically on each billing date until the agreement is cancelled. Fees are exclusive of applicable taxes. If a payment fails or an account remains unpaid after I have given written notice, I may suspend the services, including hosting, platform access, and any phone number provisioned for you, until the balance is settled.

Initial term

Unless your proposal says otherwise, the initial term is six months from the date the agreement is signed. The initial term reflects how long this work realistically takes to produce a result, particularly local search visibility.

What happens after six months

At the end of the initial term the agreement continues month to month. Either party may end it by giving 30 days' written notice.

Ending it early

If you end the agreement before the initial term is complete, any unpaid balance of the setup fee becomes due immediately, because the build work it pays for has already been performed. Monthly fees already paid are not refunded except where required by law.

On cancellation

I will stop new activity, complete any campaign already in flight where practical, and provide a final invoice for work performed. Section 9 governs what you keep.

6. SMS and mobile messaging terms

These terms govern the text messages sent from Ascendant Intelligence Media. They are the terms referenced at the point you consent to receive messages.

6.1 Program description

By opting in, you agree to receive text messages from Ascendant Intelligence Media relating to your enquiry: the findings you requested, appointment scheduling, reminders and confirmations, responses to questions you send, and, where you have separately agreed to it, offers and news about my services.

6.2 How you opt in

You opt in by ticking the clearly labelled, un-ticked consent box on one of my web forms and submitting your mobile number, by texting me first, or by giving express written consent in another documented way. I keep a record of when and how consent was given.

6.3 Message frequency

Message frequency varies.

6.4 Cost

Message and data rates may apply. Your mobile carrier's standard rates apply to every message you send and receive. I do not charge you for the messages themselves. Check your plan with your carrier if you are unsure what it costs you.

6.5 How to stop

Reply STOP to any message at any time. You will receive one confirmation that you have been unsubscribed, and then no further messages from that program unless you opt in again. You may also opt out by emailing the address in section 15. Opting out of marketing messages does not stop transactional messages you separately requested, such as a confirmation for a call you booked.

6.6 How to get help

Reply HELP to any message and you will get contact and support information back. You can also reach me by email or phone using the details in section 15.

6.7 Carriers and delivery

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your device, and your coverage, and no particular message can be guaranteed to arrive.

6.8 Supported carriers and devices

The messaging program is supported on major US carriers. Messaging requires a mobile device capable of receiving SMS. Carrier support may change without notice to me.

6.9 Age

You must be at least 18 to consent to receive messages, and the mobile number you provide must be yours or one you are authorised to enrol.

6.10 Privacy of your number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are excluded from every category of sharing described in the Privacy Policy, and will not be shared with any third parties. My messaging providers receive your number only to transmit the messages you asked for.

7. Results disclaimer

Nothing on this website is a promise, guarantee, or projection of the results your business will achieve.

The client results described on this site are real, specific, and dated. They describe search ranking positions achieved for two named businesses, verified in September 2026, and they are presented as what happened for those businesses rather than as a typical outcome. Your results will differ.

Local search rankings in particular are not fixed. They vary by the physical location of the person searching, they change as competitors and search engines change, and no position can be held or guaranteed. A ranking is also not the same thing as revenue.

Outcomes from any marketing work depend on factors largely outside my control, including the size, age, source, and consent status of your contact list, your pricing, your offer, your capacity to service demand, your trade, your existing reputation, your market, and how quickly you respond to the leads and appointments the system delivers. Some businesses will do better than the examples shown. Some will do worse. I do not guarantee any specific ranking, revenue, number of bookings, reply rate, conversion rate, or return on investment.

8. Third-party platforms

My services depend on platforms I do not control, including mobile carriers, messaging and telephony providers, the customer relationship and marketing platform the system runs on, search engines and their business listing products, advertising platforms, calendar and scheduling tools, and artificial intelligence model providers.

I am not responsible for their availability, performance, deliverability, pricing, ranking decisions, or policy changes, and interruptions caused by them are not a breach of these terms. Where a platform outage or policy change materially affects your services, I will work with you in good faith on a remedy.

9. Intellectual property

I retain ownership of my systems, prompts, workflows, templates, software, methods, and everything on this website. You retain ownership of your data, your contact lists, your brand assets, and the content you supply.

You grant me a limited licence to use those materials solely to provide the services during the engagement.

Where I produce message copy or website copy specifically for you, you may continue to use it for your own business after the engagement ends. The underlying systems, workflows, and automation configurations remain mine.

Your own accounts stay yours. Your Google Business Profile, your domain, and your social accounts remain in your name and under your control, and you keep them if we stop working together.

10. Confidentiality

Each party will keep the other's non-public business information confidential, use it only for the purposes of the engagement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already known to it, or must be disclosed by law. These obligations continue after the engagement ends.

11. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or loss of business opportunity, even if advised such damages were possible.

My total aggregate liability arising out of or relating to these terms is limited to the fees you paid me in the three (3) months immediately before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, including for fraud or wilful misconduct.

12. Indemnity

You agree to indemnify and hold me harmless against claims, damages, penalties, and reasonable legal costs arising from your breach of these terms, your violation of law, your infringement of anyone's rights, or any contact list or content you provided, including any claim that a message sent on your instruction was sent without valid consent.

I agree to indemnify you against claims that my own systems, as supplied by me, infringe a third party's intellectual property rights.

13. Termination

These terms apply from the moment you first use the site or my services and continue until the engagement ends. I may suspend or terminate access immediately if you breach these terms, use the services unlawfully, or fail to pay after notice.

Sections that by their nature should survive termination, including confidentiality, intellectual property, disclaimers, limitation of liability, indemnity, and governing law, do survive.

14. Governing law and disputes

These terms are governed by the laws of the State of Louisiana, without regard to its conflict of laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Jefferson Parish, Louisiana.

Before filing anything, each party agrees to raise the issue in writing and give the other 30 days to resolve it in good faith.

15. Changes and contact

I may update these terms. When I do, the “Last updated” date above changes, and where the change is material I will give you reasonable notice. Continuing to use the services after that means you accept the updated terms.

Business

Ascendant Intelligence Media LLC

Based in

Westwego, Louisiana · serving greater New Orleans

Email

admin@ascendantintelligencemedia.com

Phone

(504) 519-2522

Mail

c/o Registered Agent
401 Edwards St, Ste 830
Shreveport, LA 71101
Registered agent address, for legal notices and written requests. Email or phone is faster for anything else.

How your information is handled is set out in the Privacy Policy.