Privacy Policy
How Ascendant Intelligence Media LLC collects, uses, and protects the information you share, including the mobile number you give when you consent to receive text messages.
1. Who I am
Ascendant Intelligence Media LLC, doing business as Ascendant Intelligence Media, is a one-person local marketing business based in Westwego, Louisiana. I build and run lead capture, reputation, follow-up, and advertising systems for local businesses in the greater New Orleans area, mostly home services trades. That system is referred to on this site as R6.
This policy explains how I handle information collected through this website, through the forms on it, and through the text messages I send to people who have asked to hear from me. In this policy “I”, “me”, and “my” mean Ascendant Intelligence Media LLC.
Two different roles, and the distinction matters. This policy covers my own marketing and my own communications with you.
Where I operate messaging, review, or advertising systems on behalf of a client business, that client is the party responsible for its own contacts and their data. That client’s own privacy policy governs those communications, not this one.
2. Information I collect
Information you give me
When you submit a form on this site, request a review of your setup, or book a call, I collect your name, email address, mobile phone number, business name, trade or industry, service area, and anything else you choose to tell me about your business.
Information from your messages
If you text with me, I keep the content of those messages, the phone number they came from, and the time they were sent, so I can respond and keep an accurate record of your consent and any opt-out request.
Information collected automatically
When you visit this site I may collect your IP address, browser and device type, the pages you viewed, how long you spent on them, and the site or advertisement that referred you.
Information about your public business listings
If you ask me to look at your setup, I review information that is already publicly available about your business, such as your Google Business Profile, your website, your online reviews, and your listings in public directories. I do not need access to any of your accounts to do that, and I will not ask for account access unless and until you become a client.
Information from booking and calendar tools
If you book a call, I receive the details you provide to that scheduling tool, including the time you selected and any notes you added.
3. How I use your information
I use the information described above to:
- review your current setup and prepare the findings you asked for;
- contact you about your enquiry, by email, phone, or text message where you have consented to it;
- schedule, confirm, and remind you about calls and appointments;
- provide, operate, support, and improve my services;
- send you marketing communications you have asked to receive, and stop sending them promptly when you ask me to;
- maintain records of consent and opt-out requests as required by telecommunications regulations;
- meet my legal, tax, and regulatory obligations; and
- detect, prevent, and address fraud, abuse, and security issues.
I do not sell your personal information.
4. Mobile messaging and SMS privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All of the categories of sharing described elsewhere in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How I obtain consent
I only send text messages to people who have given express written consent to receive them. Consent is collected through a clearly labelled checkbox on my web forms that is not pre-ticked and is not required in order to submit the form or to work with me. You may use this website and request information from me without agreeing to receive text messages.
What the consent covers
At the point of opt-in I tell you the name of the business messaging you, the types of message you will receive, how often to expect them, that message and data rates may apply, and how to stop. Consent to receive marketing text messages is collected separately from consent to receive service or transactional messages.
Message frequency
Message frequency varies.
Message and data rates may apply
Your mobile carrier’s standard message and data rates apply to messages you send and receive. I do not charge you for the messages themselves.
How to stop
Reply STOP to any message to opt out at any time. You will get a single confirmation that you have been unsubscribed, and no further marketing messages from that program unless you opt in again. Reply HELP for help, or contact me using the details in section 12.
How I protect messaging data
Mobile phone numbers, opt-in records, and consent data are used only to deliver the messaging program you consented to. They are shared with my messaging and telecommunications providers strictly to transmit those messages on my behalf, and those providers are contractually restricted to that purpose. I do not share, sell, rent, license, or otherwise provide your mobile phone number or your messaging consent data to third parties or affiliates for their own marketing or promotional purposes, and I do not share it with data brokers or lead aggregators.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
5. How I share information
I share information only in the following circumstances, and in every case the exclusion in section 4 applies to mobile opt-in and consent data:
Service providers
The platforms I run this business on process information only on my instructions and only to provide those services to me. They fall into these categories:
| Category | What it handles |
|---|---|
| CRM and marketing platform | Contact records, pipelines, forms, email and SMS delivery, calendar booking, and reporting. This is a single unified platform rather than several separate tools. |
| Telephony and messaging carriers | Transmitting calls and text messages. |
| Website hosting | Serving this website. |
| Website analytics | Understanding how visitors use this site so I can improve it. |
Professional advisers
My accountant and my attorney, where they need the information to advise me.
Legal requirements
Where I am required to disclose information by law, subpoena, or other legal process, or where disclosure is necessary to protect my rights, your safety, or the safety of others.
Business transfers
If this business is sold or merged, information may transfer to the acquiring entity, which would remain bound by the commitments in this policy.
6. Cookies and analytics
This site uses cookies and similar technologies to keep it working properly, to remember your preferences, and to understand how visitors use it so the site can be improved.
What runs on this site
Google Analytics. This site uses Google Analytics to measure traffic and understand how visitors move through the pages. It records things like the pages you viewed, how long you spent on them, your approximate location based on IP address, your browser and device type, and the site or advertisement that referred you. That information is processed by Google on my behalf. You can opt out across every site that uses it by installing the Google Analytics Opt-out Browser Add-on.
What does not run on this site
This site does not run advertising or retargeting pixels. There is no Meta pixel, no Google Ads conversion or remarketing tag, and no TikTok pixel on this website. You are not being added to an advertising audience by visiting.
Where I install retargeting pixels as part of a client’s own R6 setup, those pixels run on that client’s website and are governed by that client’s privacy policy, not this one.
Controlling cookies
You can control or delete cookies through your browser settings, and most browsers also offer a “do not track” signal. Some parts of this site may not work as intended if you block cookies entirely.
7. How long I keep information
I keep enquiry and contact information for as long as needed to respond to you and to maintain an accurate record of our dealings, and for as long afterwards as my legal and tax obligations require.
Records of text messaging consent and opt-out requests are kept for as long as I operate the messaging program and for a reasonable period afterwards, because telecommunications regulations require me to be able to evidence consent and to honour opt-outs. When information is no longer needed I delete it or render it anonymous.
8. Your choices and rights
You may, at any time:
- stop receiving text messages by replying STOP;
- unsubscribe from marketing emails using the link in any message;
- ask what personal information I hold about you;
- ask me to correct information that is inaccurate;
- ask me to delete your information, subject to records I must keep by law, including consent and opt-out records; and
- ask me to stop using your information for marketing.
To make a request, contact me using the details in section 12. I will verify your identity before acting and will respond within the time required by applicable law. You will not be treated differently for exercising any of these rights.
If you live in a state with its own privacy law
A number of US states have comprehensive consumer privacy laws granting rights to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising, the sale of personal data, and certain profiling. Most of those laws apply only to businesses above a size threshold, and this is a one-person business that falls well below them.
That does not change how requests are handled here. I will honour an access, correction, or deletion request from anyone, in any state, whether or not a particular law requires me to. The only things I will not delete are records I am required to keep, principally text messaging consent and opt-out records, which exist to protect you.
Two points worth stating plainly, because state privacy laws are mostly aimed at them: I do not sell personal information, and I do not share it for cross-context behavioural advertising. There are no advertising pixels on this site, as set out in section 6.
9. Security
I use reasonable administrative, technical, and physical safeguards designed to protect the information I hold, including access controls and encryption in transit. No method of transmission or storage is completely secure, and I cannot guarantee absolute security. If a breach affects your information, I will notify you and any regulator as required by law.
10. Children’s privacy
My services are for businesses and are not directed to children. I do not knowingly collect personal information from anyone under 18, and you must be at least 18 to consent to receive text messages from me. If you believe a child has given me information, contact me and I will delete it.
11. Changes to this policy
I may update this policy from time to time. When I do, the “Last updated” date at the top of this page changes. If the changes are significant, I will tell you more directly. Continuing to use this site or my services after a change means you accept the updated policy.
12. How to contact me
For any question about this policy, or to make a privacy request:
- Business
- Ascendant Intelligence Media LLC
- Based in
- Westwego, Louisiana · serving greater New Orleans
- admin@ascendantintelligencemedia.com
- Phone
- (504) 519-2522
- c/o Registered Agent
401 Edwards St, Ste 830
Shreveport, LA 71101
Registered agent address, for legal notices and written requests. Email or phone is faster for anything else.
The text messaging terms referenced at the point you opt in are in section 6 of the Terms of Service.